The Evolution of Field Service Management in Horse Racing
Horse racing has long been a sport steeped in tradition, but behind the scenes, the industry has undergone a remarkable transformation. Field service management (FSM) in horse racing—once dominated by manual record-keeping and instinct-based decision-making—has embraced cutting-edge technology to improve efficiency, accuracy, and overall performance. From GPS tracking to AI-driven analytics, the evolution of FSM in horse racing is reshaping the industry.
The Early Days: Manual Processes and Experience-Based Decisions
In the past, managing horse racing operations relied heavily on human expertise and manual processes. Trainers, veterinarians, and stable managers depended on physical records, verbal communication, and personal observations to monitor a horse’s health, training schedule, an...